AI systems & web development

Stop Replying
at Midnight.

We build AI automation systems for small and mid-size businesses — restaurants, e-commerce, travel agencies, real estate, and more. Your customers get instant, intelligent replies 24/7 across all channels while you sleep.

Built for operators who value their time
What It Handles

The operational backbone for high-volume founders. Everything runs automatically.

Smart Support & FAQs

Answers FAQs instantly. Escalates frustrated customers seamlessly to a human via Slack before they abandon their cart.

Booking & Orders

Handles customer inquiries 24/7. Books orders and logs them directly to your database without you lifting a finger.

Tracking & Retention

Tracks order status instantly when customers ask. Follows up automatically with customers who haven’t reordered recently.

Reputation Management

Monitors your Google reviews in real time and alerts you instantly when negative feedback appears — so you can respond before it damages your reputation.

See It In Action

Watch a real conversation — booking, tracking, FAQ, and human escalation — all handled automatically.

A look at how Seras handles the operational load.

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How It Works
01

Discovery

A brief call to understand your business, your FAQs, and your exact operational bottlenecks.

02

Build

We build and customize your personalized AI automation system in 3 weeks. No technical knowledge needed on your end.

03

Autopilot

The system goes live and runs 24/7. You stop replying to DMs manually and reclaim your nights.

Trusted by business owners in the US, UK, and Nepal.

What We’ve Built

Real projects, real results.

Festive Fare project preview

Festive Fare

Restaurant website with menu, gallery, and WhatsApp ordering integration.

Next.jsTailwindVercel
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SMM Nepal project preview

SMM Nepal

Full-stack SMM reseller panel with automated order processing and eSewa payment integration.

Next.jsSupabaseAntigravity
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Engagement Tiers

Focused engineering sprints designed to build scalable leverage into your operations.

Core Automator

The essential automation engine to take back your time.

  • 1 messaging channel (WhatsApp, IG, or Email)
  • Google Sheets/Postgres CRM integration
  • FAQ and inquiry handling
  • Human escalation routing
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Most Popular

E-Commerce Engine

Deep integrations for high-volume retail.

  • Everything in Core Automator
  • Shopify integration
  • Real-time inventory sync
  • Order tracking and status updates
  • Postgres database core
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Full Autopilot

The ultimate 24/7 omni-channel system with automated retention.

  • All 4 channels (WhatsApp, Instagram, Web Chat, Email)
  • Shopify sync and Postgres core
  • 24hr automated morning follow-up engine
  • Customer retention engine
  • Dedicated priority support
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Reputation Manager

Real-time Google review monitoring and instant escalation.

  • Real-time Google review tracking
  • Instant negative sentiment alerts via WhatsApp or Slack
  • AI response suggestions and triage
  • Feedback capture and dispute escalation
  • Monthly reputation health reporting
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Custom Automations

Bespoke AI architectures tailored to your specific stack.

  • End-to-end bespoke AI workflows
  • ERP, CRM and internal tool connections
  • Multi-agent operational systems
  • Dedicated prompt tuning and evaluation
  • Direct Slack engineer access and SLA
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Terms & Agreements

Transparency is non-negotiable. Review the full legal framework and commercial structure before we engage — no surprises, no ambiguity.

Master Services Agreement

The foundational legal contract governing all engagements — covering liability, IP ownership, and service boundaries.

  • AI outputs require client-side human verification (HITL)
  • Safe harbor for third-party service interruptions
  • 15% handling surcharge on managed pass-through costs
  • Client owns data and front-end; provider retains automation IP
  • Liability capped at current project milestone fees

Commercial Terms

The complete engagement structure, payment milestones, and ongoing maintenance terms.

  • Transparent milestone scoping across all tiers
  • 50% advance to initiate — 50% on UAT completion
  • Retainers billed on the 1st of each month
  • Pass-through costs billed at cost
  • Feature requests and new workflows scoped upon request
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Let’s build your
unfair advantage.

Tell us where time is leaking from your business. We’ll show you what an automated version looks like.

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